Sign up with a service provider
Before you can use any network services, you must sign up with a wireless
service provider. Your service provider will supply descriptions of special
features and instructions for using their services.
Note: Before you sign up with a provider, make sure they offer
the services and features you want. For example, some networks
may not support all language-dependent characters.
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• FIND INFORMATION ABOUT YOUR PHONE
When you call Nokia Customer Service or your service provider, you will
need to provide specific information about your phone. This information
is recorded on the phone’s type label. The type label is located under the
battery inside the phone’s back cover. It contains the model and serial
numbers as well as other important information about your phone. Please
do not remove or deface the label.
Contact Nokia
If you have a question and have already checked the Troubleshooting
section (see page 125), we recommend that you have the following
information available before contacting the Nokia Customer Service
department or the service provider:
•
Your phone’s model number: 8265
•
ESN (Electronic serial number – located on the label under the
battery)
•
Your billing address ZIP code
•
The phone or accessory in question
Nokia Customer Care Center, USA